Contact Us

 If you have a question about a formula, a request to source a specific ingredient, a press inquiry, or a wholesale interest — we read every email ourselves and answer within 24 hours.

Get in Touch

Email: hello@primalbasics.com
We aim to respond to all enquiries within 24 hours.

Shipping Enquiries

For questions about order status, tracking, or delivery times, please include your order number in your message so we can assist you quickly.

Wholesale & Partnerships

Interested in stocking PrimalBasics in your store or collaborating with us? Email hello@primalbasics.com with details about your business and we’ll get back to you.

Where We’re Based

PrimalBasics is formulated by Mike Green in Bangkok. Manufactured at MSRI, the Medical Science and Research Innovation Institute at Prince of Songkla University, southern Thailand. We ship throughout Thailand — see the Shipping page for details.